According to our stats there has been a lot of interest in the article regarding sending mail through freeserve/wanadoo/orange/BT. For this reason I have decided to elaborate a little and put forward an offer.

If you have a domain name and you are using freeserve/wanadoo (or whatever they decide to be called this week) then you will have problems sending email… allow me to explain…

When you send email you must connect to an outgoing mail server (SMTP server). This server is usually something like smtp.freeserve.co.uk or mail.freeserve.co.uk.

This is where the problem begins. Freeserve run a check on your message. Specifically it checks if your “from address” is correct i.e. user@username.freeserve.co.uk.

This check is a problem if you have your own domain as you will have altered the from address to be yourname@yourdomain.co.uk

So, what can you do?

Could you could connect to another SMTP server? Errr, no, freeserve/wanadoo have blocked port 25 (the standard SMTP port). Nice of them!

Solution

You need to connect to another SMTP server on another port. We have setup our SMTP server to listen on port 2525 (which is not blocked by freeserve).

Offer

If you wish to get your domain working please give us a call. For £49 per year we can offer the following:

Unlimited access to our 2525 SMTP server, so you can send from wherever you are and whatever ISP you are connected with.

Advanced webmail

Web hosting space

FREE blog/gallery

We also pride ourself on our level of support, so whatever your problem with hosting/email we can help you resolve it quickly and easily.